Purpose and Guidelines for Reviews
At Dignified Care 24/7 Limited, we value customer feedback and encourage honest reviews about our products and services. Reviews help us improve our quality standards and assist other customers in making informed decisions. We welcome constructive opinions, whether positive or negative, as long as they are genuine and respectful. Each review must reflect the customer’s actual experience with our products or services.
To maintain the credibility of our platform, we do not allow fake, misleading, or incentivized reviews. Any review suspected to be fraudulent or not based on a real purchase may be investigated and removed without notice. Customers are requested to keep their comments relevant, factual, and free from offensive language, personal attacks, or confidential information.
Moderation and Approval Process
All submitted reviews go through a moderation process to ensure they comply with our content standards. Our team reserves the right to edit or reject reviews that include inappropriate language, discriminatory remarks, or irrelevant promotional content. This process ensures that only authentic and helpful feedback is displayed publicly.
While we aim to publish all genuine reviews, Dignified Care 24/7 Limited retains the right to remove or withhold reviews that may harm the reputation of individuals, brands, or the company itself. We also reserve the right to disable the review feature temporarily during product updates, investigations, or website maintenance to maintain a fair and transparent system.
Use of Reviews and Customer Consent
By submitting a review on our website or through any of our communication channels, customers grant Dignified Care 24/7 Limited the right to use, reproduce, and display their comments across our digital platforms for promotional or informational purposes. This includes use on our website, social media, marketing materials, and advertisements. Personal information such as email addresses will never be shared publicly.
We value transparency and believe that every customer voice matters. Reviews are a reflection of our commitment to quality, and we take them seriously to improve our products, services, and customer experience. Customers who provide reviews agree to our terms of moderation, authenticity, and responsible use of feedback.